70k clients served 

One year after its launching, One Stop Service Center for OFWs (OSSCO) XI has already served a total of 71,028 clients from August 2017 until July 2018.

Out of the total number of clients, 11,878 are OFWs and 59,151 are walk-in clients.

OSSCO XI was established back in August 11, 2018 pursuant to the directive of President Rodrigo R. Duterte and was formalized through DOLE Memorandum No. 6- Series of 2017 mandating all DOLE Regional Offices for the creation of such.

OSSCO XI’s one year celebration was headed by DOLE XI OIC-Assistant Regional Director Jason P. Balais on August 24, 2018 together with the heads from OSSCO XI partner agencies.

There are a total of 16 agencies present in OSSCO XI namely the Department of Foreign Affairs (DFA); Philippine Overseas Employment Administration (POEA); Overseas Workers Welfare Administration (OWWA); City Government of Davao; Technical Education and Skills Development Authority (TESDA); Professional Regulation Commission (PRC); Home Development Mutual Fund (Pag-Ibig); Philippine Health Insurance System (PHIC); Social Security System (SSS); Philippine Statistics Authority (PSA); Bureau of Immigration (BI); National Bureau of Investigation (NBI); Commission on Higher Education (CHEd); Bureau of Internal Revenue (BIR); Philippine National Police (PNP); and Tourism Infrastructure and Enterprise Zone Authority (TIEZA).

Also present at the one-stop shop is the Department of Labor and Employment (DOLE) XI representative (OSSCO Manager) for DOLE Clinic/Queries.

As of July 2018, data showed that top visited OSSCO XI agencies visited are PNP (8,464), NBI (8,414), SSS (6,084), and Pag-ibig (5,281). Meanwhile, for OFWs, top visited agencies are POEA (1,424) and OWWA (1,301).

OSSCO XI is located at the 5^th floor of Gaisano Mall of Davao located at J.P. Laurel Avenue and is open from Mondays-Fridays 10AM-7PM.

KMGL/DOLE XI