Recruitment, Selection
and Placement of
DOLE Personnel
Procurement of Goods
and Services
Supplies RequisitionDevelopment and
Implementation of
Annual Training Plan
Incoming CommunicationOutgoing CommunicationProcessing of DisbursementCollection and Deposit
of Fees
Budget Proposal PreparationApplication for LeavePerformance ManagementOnline Systems
Design and Development
Processing of PaymentsClient Satisfaction FeedbackOnline Response System

RECRUITMENT, SELECTION AND PLACEMENT OF DOLE PERSONNEL


OVERVIEW/BACKGROUND

As the most important resource of the organization, competence of DOLE XI’s personnel shall be developed to meet the high expectations for the job.  Hiring and selection process shall ensure that employees hired meet the minimum requirements of Civil Service Commission specified in the Qualification Standards and the competency requirements of the position.

Competencies shall be assessed on a per position basis in order to ensure that employees have the right education, training, skills and experience before they are assigned to a particular task. Training Needs Assessment (TNA) shall be carried out to determine competency requirement of personnel.  Actions to be taken to achieve the necessary competence shall be verified if effective.

Newly hired personnel shall undergo proper orientation which shall include but not limited to the following:

  1. DOLE XI Quality Policy;
  2. Importance of the tasks assigned and benefits of improved performance; and
  3. Risks within the process including potential nonconformities.

PROCEDURE

PROCUREMENT OF GOODS AND SERVICES


OVERVIEW/BACKGROUND

As a national government agency, procurement shall be primarily governed by RA 9184 or the Government Procurement Reform Act and its Implementing Rules and Regulations.  A purchasing procedure shall be established in accordance with the said Republic Act.  Supplier selection is carried out by the Bids and Awards Committee (BAC) with established criteria as stated in RA 9184.  Supplier evaluation shall be carried out for regularly purchased products and services.

Purchasing information is specified in the Purchase Requests (PRs).  Process owners shall ensure that specifications are clearly and adequately defined for products and services to be procured.

Verification of purchased products is accomplished by Property Inspectors.  Inspection and Acceptance Reports (IAR) shall be prepared to provide evidence that inspection has been conducted and purchases meet the purchase requirements.

Supply, Property and Procurement Unit and the Bids and Awards Committee (BAC) shall ensure that externally provided process, products and services conforms to specific product and service requirements of the organization. Selection of Suppliers shall be carried out in accordance with Republic Act 9184.

In addition, suppliers shall be evaluated on a per activity basis to assess their capability to supply product and services in accordance with organization’s requirement. Supplier evaluation form shall indicate the criteria established for evaluating suppliers.

PROCEDURE

REPORT

SUPPLIES REQUISITION


OVERVIEW/BACKGROUND

As a national government agency, procurement shall be primarily governed by RA 9184 or the Government Procurement Reform Act and its Implementing Rules and Regulations.  A purchasing procedure shall be established in accordance with the said Republic Act.  Supplier selection is carried out by the Bids and Awards Committee (BAC) with established criteria as stated in RA 9184.  Supplier evaluation shall be carried out for regularly purchased products and services.

Purchasing information is specified in the Purchase Requests (PRs).  Process owners shall ensure that specifications are clearly and adequately defined for products and services to be procured.

Verification of purchased products is accomplished by Property Inspectors.  Inspection and Acceptance Reports (IAR) shall be prepared to provide evidence that inspection has been conducted and purchases meet the purchase requirements.

Supply, Property and Procurement Unit and the Bids and Awards Committee (BAC) shall ensure that externally provided process, products and services conforms to specific product and service requirements of the organization. Selection of Suppliers shall be carried out in accordance with Republic Act 9184.

In addition, suppliers shall be evaluated on a per activity basis to assess their capability to supply product and services in accordance with organization’s requirement. Supplier evaluation form shall indicate the criteria established for evaluating suppliers.

PROCEDURE

DEVELOPMENT AND IMPLEMENTATION OF ANNUAL TRAINING PLAN


OVERVIEW/BACKGROUND

PROCEDURE

INCOMING COMMUNICATION


OVERVIEW/BACKGROUND

Incoming and outgoing communication logbooks and DTS shall be maintained.  Logbooks and DTS shall contain details of the records. Incoming communication are routed to internal recipients through the use of routing slip. Outgoing communications can be send-out through courier, email and personal service/messenger.

Internal and external communication can also be facilitated through the conduct of meetings on which the agenda serves as the subject of the meeting (what to communicate), reporter or facilitators serves as the sender and recipient of the communication (who communicates and with whom to communicate), date of meeting and timelines agreed upon (when to communicate), and the reporting and discussions (how to communicate).

Records management shall comply to the provisions on RA 9470.

PROCEDURE

OUTGOING COMMUNICATION


OVERVIEW/BACKGROUND

Incoming and outgoing communication logbooks and DTS shall be maintained.  Logbooks and DTS shall contain details of the records. Incoming communication are routed to internal recipients through the use of routing slip. Outgoing communications can be send-out through courier, email and personal service/messenger.

Internal and external communication can also be facilitated through the conduct of meetings on which the agenda serves as the subject of the meeting (what to communicate), reporter or facilitators serves as the sender and recipient of the communication (who communicates and with whom to communicate), date of meeting and timelines agreed upon (when to communicate), and the reporting and discussions (how to communicate).

Records management shall comply to the provisions on RA 9470.

PROCEDURE

PROCESSING OF DISBURSEMENT


OVERVIEW/BACKGROUND

Presently, the National Government uses two (2) schemes for payment of Accounts Payables: 1) the Common Fund Scheme where payment is made through issuance of MDS checks, and 2) the Direct Payment Scheme (DPS) via bank debit system, through issuance of Advice to Debit Account (ADA).

The second scheme has two variants: 1) the DPS whereby direct payment to the creditors’ accounts is effected by MDS-GSB, upon receipt from the agency of the ADA based on the Advice of Notice of Cash Allocation Issued (ANCAI) from DBM; and 2) the Modified Disbursement Payment System (MDPS) whereby direct payment to the creditors’ account is effected by the MDS-GSB, upon receipt from the DBM of the agency’s ADA integrated in the List of Due and Demandable (LDDAP).

The MDPS has contributed to the substantial reduction of agencies’ due and demandable A/Ps and has minimized the volume of outstanding checks. In addition, said scheme has addressed cash programming concerns relative to resource predictability requirements by providing specific schedule of payments.

PROCEDURE

LEGAL BASES

  • Circular Letter No. 2013-16: Implementation of the Expanded Modified Direct Payment Scheme (ExMDPS) for Accounts Payable Due Creditors/Payees of All National Government Agencies (NGAs)
  • COA Circular No. 2012-001: Prescribing the Revised Guidelines and Documentary Requirements for Common Government Transactions

COLLECTION AND DEPOSIT OF FEES


OVERVIEW/BACKGROUND

PROCEDURE

BUDGET PROPOSAL PREPARATION


OVERVIEW/BACKGROUND

PROCEDURE

APPLICATION FOR LEAVE


OVERVIEW/BACKGROUND

PROCEDURE

PERFORMANCE MANAGEMENT


OVERVIEW/BACKGROUND

PROCEDURE

ONLINE SYSTEMS DESIGN AND DEVELOPMENT


OVERVIEW/BACKGROUND

PROCEDURE

PROCESSING OF PAYMENTS


OVERVIEW/BACKGROUND

PROCEDURE

CLIENT SATISFACTION FEEDBACK


OVERVIEW/BACKGROUND

PROCEDURE

ONLINE RESPONSE SYSTEM


OVERVIEW/BACKGROUND

PROCEDURE